Customer Support Email Agent

This workflow automates email handling by detecting customer support inquiries. Using a Gmail trigger and set field node, the email content is evaluated via an OpenAI node to determine if it is support-related. If true, a conditional switch routes the email to an AI agent which consults a Pinecone vector database loaded with customer support policies and FAQs, drafts a response, and then notifies via Telegram. Created by Nate Herk and available through his free Skool community.