AI Agents Vs AI Workflow

In this video, Mahmut Kasimoglu demonstrates two specific n8n systems built for automation: an email labeling system and a complaint ticket processing system. Both systems show a direct comparison between an AI agent approach and an AI workflow approach. The email system uses a Gmail trigger, LLM-based classification, tool calls to get label IDs, label emails, and send notifications, while the complaint system integrates Google Sheets and email notifications. A free template for these workflows is available via his Skool community.